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Domain Name

Most domains are registered instantly. Some country-code domains (.co.uk, .eu) may take up to 24 hours to fully propagate.

On .uk domains (.co.uk, .uk, .org.uk), the public WHOIS does not display the registrant's name or address unless the registrant consents under Nominet's disclosure rules. For UK individuals the default is non-display, at no extra cost. There is no separate 365i privacy product to pay for on .uk. For non-UK extensions, WHOIS privacy may be available as an optional add-on where the registry supports it.

Yes. UK domains (.co.uk, .uk) transfer via the IPS tag method and are free and almost instant. International domains (.com, .net) use EPP/auth codes and take 5 to 7 days. Our domain transfer guide walks through both processes step by step.

No. You can register a domain without purchasing hosting. We provide free DNS management and email forwarding with all domain registrations.

.co.uk is the most popular UK domain extension, used by 8.4 million businesses. .uk is the shorter alternative with 1.4 million registrations. .com is global and works for international audiences. Most UK businesses should register both .co.uk and .uk to protect their brand.

Yes. You're free to transfer your domain to another registrar at any time. Simply unlock the domain and request an EPP/authorisation code from your 365i dashboard. There are no transfer-out fees.

All domains include a free DNS zone editor in the My365i control panel. You can manage A records, CNAME, MX, TXT, SRV, and other record types. Our DNS setup guide explains each record type and when you need it. Changes typically propagate within a few hours, though some records update in minutes.

If your domain expires, it enters a grace period during which you can still renew it at the standard price. After the grace period, the domain may enter a redemption phase with an additional fee. We recommend enabling auto-renewal to avoid accidental expiry.

Auto-renewal automatically renews your domain before it expires, using the payment method on file. You'll receive a reminder email before renewal. You can enable or disable auto-renewal for individual domains from your 365i dashboard at any time.

Yes. Most domain extensions can be registered for up to 10 years in advance. Multi-year registration locks in the current price and ensures you don't accidentally lose your domain. Contact us for multi-year pricing on specific extensions.

365i is a long-established UK domain provider, operating from Kettering since 2002 as a trading name of BSolve IT Limited (Companies House 04607330). We supply .uk domains through Nominet via our platform partner 20i Ltd (Nominet-listed registrar, IPS tag STACK), and international TLDs through Tucows / OpenSRS, two of the largest registrar infrastructures in the world. If you look up the public WHOIS for any 365i-supplied .uk domain, you will see Registrar Tag: STACK. The full chain (you, 365i, 20i Ltd, Nominet for .uk; Tucows / OpenSRS for international TLDs) is documented openly in our transparency article and in our privacy policy.

Both. Every domain registered with 365i includes a free 10GB mailbox you can use as a genuine inbox, with full IMAP, POP3, and SMTP support so it works cleanly with Outlook, Apple Mail, Thunderbird, and any mobile mail app. DKIM authentication, junk-mail filtering, multi-level virus scanning, mail logs, and subaddressing are all included. On top of the inbox, you also get catch-all forwarders and unlimited email forwarding, so you can run hello@yourdomain.co.uk as a real mailbox and accounts@yourdomain.co.uk as a forward to an existing address, from the same domain.

To keep the mail platform tidy, mailboxes that receive no logins or incoming mail for 100 consecutive days may be removed from the server. That is a platform housekeeping policy, not a domain renewal condition. Your domain stays registered for the full year you have paid for. The simplest workaround for a low-traffic inbox (like accounts@ or enquiries@ on a quiet brochure site) is to set up automatic forwarding to a more active address, which counts as activity.

Our published policy is that registration and renewal pricing match, what you pay today is what you pay next year, with no introductory tricks. We have operated this way for over two decades. Our standard Terms allow for price changes with at least 14 days' written notice (standard for any consumer service), but our UK domain renewal prices have held steady for years. If a price ever needs to change, you will know about it well before your renewal date.