I would give 10 stars if I could. I signed up to 365i as I wanted to move away from WIX, and this seemed like a reliable and cost effective way to do it. What I didn't appreciate, was how much work goes into the back end of making a website. I am a total newbie, I have never had to make a website from scratch before, and I made all of the errors along the way. Mark noticed I made an error when moving my domain name, and proactively sent me a message tellingme what I needed to do. I then managed to do something wrong so my client emails were no longer coming through to me, and at the same time, had made a mistake on workdpress which blocked me from signing in. Advice on the internet was complicated or said I had to start again. I opened a ticket, and Mark fixed it within a few minutes. He also explained a few things I needed to update (that I never, ever would have known), and did those for me too. I am so pleased I chose such a helpful and responsive web hosting platform. I cannot recommend them enough.
Thank you so much Durga for such a detailed review. It's an absolute pleasure being able to help you, and all our customers. We really enjoy being able to help any way we can.
